Our Technology Service & Integration Department offers the best service and support on the west coast of Florida – and at very competitive rates. To accomplish this, we continually invest in the best tools technology has to offer, send our technical force to continuing education courses and have every technician do extensive “in-shop” training to keep ahead of market and industry changes.
Your ongoing satisfaction is our goal. Our programs include quarterly account reviews, where we look for peaks and valleys in copy/print/fax/scan volumes, excessive services calls, technicians’ performance, first-time fix rates and track monthly volumes. This process serves as a quarterly report card of our performance and your costs to ensure you are getting the service and support you deserve.